24/7 Support number + 382 68 821 316

Buying instructions

Instructions for buying on the website – the purchase process

All items we have displayed on our online store https://www.mcadriatic.com/ you can order, in a very quick and easy way. All you need to do is find the item you want, and leave your details, and we will do our best to get all the goods you ordered within 2-4 working days.

After accessing our site, go to the search for items. You can use filters to speed up and make your search easier. Using filtering, you can specify for which gender, age, type, size, color or model of the item you want.
When you decide on an item, click on the appropriate item size, and then put it in the basket. When you do that, a new window will appear in the upper part of the screen, which offers you the possibility to see the things that are in the basket, as well as the possibility of going directly to the cash register.

If you have completed the product selection process, click on the “CASH” option to open a new field in which you need to enter information about yourself and your address. After entering the address, click on the “NEXT” option to proceed to the next step.

The next thing you need to do is to check the order, that is, to determine if you ordered all the things you wanted or if you may have left out an item, made a mistake in number or size. The data of all items that you previously “put in the basket” will appear on the screen. If all the information is correct, go to the order confirmation.
Then you choose the method of payment. For now, the methods of payment are offered: A) “cash on delivery” – payment by cash or check, and B) payment by card.

If you choose to pay by card, you will see fields in which you must enter the following information: card number, cardholder’s name, card expiration date and cvv card number (ie card verification number) – this is the number that usually stands on the back of the card. You may be asked to enter the type (brand) of the card.

In the next step, you will receive a purchase confirmation that you can print or simply record transaction data – transaction status information (whether the transaction was successful or not), order ID number – each order ID is unique, the amount you paid and the currency in which the transaction was made, the last 4 digits of the card with which you made the payment and the type or brand of the card, the bank’s authorization code – a number unique to each successful card transaction, and the date and time when the transaction was made.

This step completes the online shopping process. After that, you will be notified of the status of your order via email. The order is accepted by the merchant only after we send you a confirmation of acceptance by email. The goods you ordered will arrive to you within the time specified on the receipt.

If you have any problems during the ordering process, our call center is always at your disposal at +382 68 821 321 which is open on weekdays from 8 to 16 hours or contact by email office@mcadriatic.com