The moment of accepting the order
After ordering, you will be notified of the status of your order via the email you provided during the ordering process. The order is accepted by the company Montenegro Cruising only after we send you a confirmation of acceptance by email.
Delivery date
The delivery period of the order is 2 working days. Orders sent on Fridays and weekends will be delivered on Monday.
Delivery delay
In case of delayed delivery, the buyer has the right to cancel the purchase, in which case all money will be refunded.
Delivery price
We send the ordered goods to you by courier service via mail, the delivery price is zero euros for all customers in Montenegro. Delivery costs are added to the price of the product and are stated along with the price of the product and during the ordering process on the Website.
In case of replacement of goods, the costs of returning the goods shall be borne by seller.
We may divide your order upon delivery into several parts depending on the availability and availability of the goods in stock (it may happen that it is in another store or warehouse in another city). This will not incur any additional costs for the customer.
Delivery procedure
The shipment arrives at the e-address in the period from 12-48 hours. It is necessary to have a person at the address who can pick up the shipment during that period. The courier tries to deliver each shipment twice. If the courier does not find you at the address, he will call you on the phone you left when creating the purchase order and arrange a new delivery date. If he does not find you at the address a second time, the shipment will be returned to our premises.
When picking up the shipment, it is necessary to visually inspect the package, so that there is no accidental damage. If you notice that the transport box is significantly damaged and you suspect that the product may be damaged, you have the right to refuse to accept the shipment and immediately notify us by calling +382 68 821-321 or by email office@mcadriatic.com . If the shipment looks undamaged, feel free to pick up the shipment and sign the courier’s address book.